Customer Service

Responsible for the pre-sale, sale, and after-sales service of all products of the company. The customer service center has established a complete service system and consists of a strong, well-trained and well-trained service team. Wei Jian Optoelectronics customer service center is composed of dozens of highly skilled and experienced technical support engineers and is fully responsible for the global technical support work. Provide 7X24 hour customer service hotline +86-0755-29816616 For customer question consultation, telephone guidance, remote technical support, remote analysis and other rapid problem-solving services.

Service outlets

Service outlets: set up an office service network around the customer service center in the first-tier cities to radiate across the country
Principle: 2 hours of response and 24 hours of arrival at the same time, we firmly believe that a stable and reliable product is the best after-sales service.

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    Perform 2 hours response
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    24 hours arrive at the scene at the same time
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    Guarantee 24 hours to troubleshoot

Service Process

"Timely, professional, considerate, sincere, and satisfactory" is the service tenet of Mingxin Science and Technology as always. It has been tried and tested in practice for years and has a good reputation. Through regular telephone visits and on-site visits, we promptly discover timely solutions to provide you with comprehensive and considerate services: Integrity - Integrity creates value, we only achieve the best by seeking truth from facts; Being able to get your satisfaction is our greatest wish, so we Will serve you wholeheartedly.

Production Process

Wei Jian photoelectric LED display confidence assurance, the company's products have passed domestic CE, ETL, CCC, quality certification and related ROHS certification, strictly in the ISO9001:2008 quality certification system to improve product quality management, pay attention to the daily practice of 7S management standards With the use of strict QC, IPQC, QC, CFQC, QA in the process of the process of quality inspection engineering and supply chain management.

Quality management

We have perfect quality control and quality assurance management organizations and systems that absolutely meet the demands of customers and the market for quality expectations. "Quality First" is the working principle of each member of our corporate team and perseveres in every detail of our work.

Telephone service0755-29816616 Service

400Service Hotline:400-9933-582

Market Part 1: Tel: 18126328164 (longxiaoguang) WeChat: 18126328164

Market three: Tel: 13612938992 (liudehai) WeChat: 13612938992

Technical support: Tel: 13392893805 (Li Tianming) Micro signal: 13392893805 Tel: 13392893807 (Zhou Tao) Micro signal: 13392893807